Smith Sutcliffe is Authorised and Regulated by the Solicitors Regulation Authority No 55532.
Contact details for the SRA, including access to the Solicitors Code of Conduct can be found via the SRA website,
We maintain first tier Professional Indemnity Insurance up to a limit of £2,000,000 as required by the Solictors Regulation Authority.
Our Insurers are First Title Insurance Plc C\o Giles Insurance Brokers, Birmingham City Office, Temple Point, 7th Floor. Temple Row, Birmingham, B2 5YB
In certain circumstances the cover available to clients may be increased to £10,000,000. Please contact us to discuss insurance arrangements relating to specific work that we are undertaking for you.
Equality and Diversity
We have a comprehensive Equality and Diversity Policy in line with the requirements of our Regulator.
e are required to complete a biennial survey of our staff and the results of that survey for 2017 can be found here. The results of the survey will be analysed as part of our review here
If you have concerns about our service, you should first of all address these to our Compliance Partner, Mr P G Halstead (paul.halsteadsmithsutcliffe.com) or at 50 Manchester Road Burnley BB11 1HJ
Your concerns wil be addressed through our internal procedure and we hope that this will be resolved your satisfaction.
In the event that we are unable to reach a satisfactory conclusion, then you should contact the Legal Ombudsman Service. Their preferred initial contact is by telephone 0300 555 0333. Alternatively, by email enquirieslegalombudsman.org.uk
or by post
PO Box 6806, Wolverhampton, WV1 9WJ
Further details can be found at the Legal Ombudsman website
Smith Sutcliffe is registerd for VAT. Our registration number is 174305475